Contact

Talk to a real person — no forms, no waiting.

Call or WhatsApp us directly. Our support line is staffed 24 hours a day, every day of the year; our office team is available Monday–Friday, 9am–5pm.

Get in touch

Office hours
Mon–Fri, 9:00am–5:00pm
Care support line: 24 hours, every day
Office
Suite 22, ASK Office Suites,
132–134 Cranbrook Road,
Ilford, IG1 4LZ
Get directions

Why we don't use a contact form

Reaching us shouldn't mean filling in a form and waiting for a callback. Phone and WhatsApp put you straight through to a real person who understands you might be calling at a difficult moment — that's a deliberate choice, not a gap we haven't gotten around to fixing.

For families

Call or WhatsApp to arrange a free, no-obligation home or video assessment. There's no pressure and no commitment — it's simply a chance to ask the questions on your mind.

For organisations

For healthcare staffing enquiries, email or call and ask for our staffing team directly.

For carers & healthcare professionals

Interested in joining the team? See our Careers page for how to get in touch.